Date: December2011

Enjoy Ron Culberson's insights on a variety of topics

Customer Service is Alive and Well at Starbucks

A woman in California is suing Starbucks because they (allegedly) would not let her use the restroom to fix her prosthetic leg, without buying something first.  In other words, they felt it was better to give her a cup of hot steaming coffee so that while she hobbled to the bathroom on her wobbly leg, […]

Continue Reading

Holiday Stuffing

The US Coast Guard, according to a recent report, has reduced the passenger capacity on commercial vessels because the average weight of Americans has gone up from 160 pounds to 185 pounds.  I guess that means too much tonnage in the steerage. As I look at the piles of holiday cookies already accumulating in my […]

Continue Reading

Would You Have Reported Sandusky?

Thomas Paine said, “Character is much easier kept than recovered.” That makes me think of Penn State.  Lost character that may not ever be recovered. I find myself asking, “Why didn’t someone do something?”  And then I wonder, “Would I have done something?” Easier said than done. A number of years ago, my son Ryan […]

Continue Reading

The Prophet – Talking

As a perpetual talker, I found this excerpt from Kahil Gibran’s The Prophet especially poignant.  It really shows how to talk good, uh, well. You talk when you cease to be at peace with your thoughts;      And when you can no longer dwell in the solitude of your heart you live in your […]

Continue Reading

A Little Too Close to Home

So, this qualifies as the bizarre story of the week. It appears that a South African couple had to call off their wedding because they found out they were brother and sister – who had been separated at birth.  Even though they had dated for five years, they didn’t make the discovery until the wedding […]

Continue Reading

You’ve Got a Friend…Don’t You?

A recent Cornell University study found that on average people have two good friends – down from three in 1985.  A “good friend” was defined as someone with whom you can discuss important matters. In my new book called, naturally, Do it Well. Make it Fun. which will be out in May 2012, I wrote […]

Continue Reading

Don’t Be a Worm

I went to get the mail today, after a long steady rain, and had to dodge dozens of dead worms on my driveway.  Being curious about why so many worms come out during the rain, I consulted the wisest of all sources, the internet, to find my answer. There are several reasons worms may come […]

Continue Reading

College Classes CAN Be Fun

Dr. Raymond Bice may have been the most popular professor in the history of the University of Virginia.  Although, if Thomas Jefferson taught, in the early days, I’m sure he had a good story or two.  But Dr. Bice, who taught the introductory psychology class, was the Lady Gaga of Pysch 101. I was a […]

Continue Reading