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What to Do When Conflict Happens

Ron’s latest Huffington Post Blog:

Whenever I encounter conflict, something in the pit of my stomach turns and I feel a burst of adrenaline shoot through my body. It’s that instinctual fight-or-flight mechanism preparing me for battle… or to run.

If the conflict occurs in a dark alley and involves more than a dozen people, my instinct is to (wisely) run. If the challenge occurs anywhere else, such as with a friend, in a customer service situation or in the workplace, I tend to be drawn into the fray.

To continue reading this blog click here: Ron’s Huffington Post Blog


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