Tag: quality

Enjoy Ron Culberson's insights on a variety of topics

It’s Not Just What We Do But How We Do It

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It’s Not Just What We Do But How We Do It

My family went out to dinner one night and the service was really slow. After a long wait, our server brought the burgers and fries but did not bring any ketchup. When we asked for some ketchup, the server said she would bring it right out. Ten minutes later we still didn’t have any ketchup. […]

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