Tag: Hyatt

Enjoy Ron Culberson's insights on a variety of topics

Doing Customer Service Well

If you apply my philosophy of Do it Well, Make it Fun to customer service, you could call it “Do What’s Right and Make it Easy.” Surprisingly, we’ve all experienced a wide range of service experiences – from doing nothing to exceeding our expectations.  At the risk of sounding whiney, I want to share two […]

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