Tag: fun at work

Enjoy Ron Culberson's insights on a variety of topics

A Case Study in Culture Change

A Case Study in Culture Change

I sometimes joke that my presentations are “deeply shallow.” On the surface, they’re funny. And yet the deeper meaning sinks in later, despite the funny. In fact, due to the humorous nature of my programs, I’m usually hired to deliver keynote addresses at conferences and meetings. The shorter format fits my style really well. Plus, […]

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Customer Poker

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Customer Poker

In the poker game of life, it’s not so much about the hand you’re dealt but how you play it. Sometimes, we spend so much time focusing on the bad hand, we fail to see the opportunities for playing our hand differently that are right under our noses. Recently, I visited a Denver restaurant with […]

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When Times Are Tough, We Need More Fun

For the past few years, just about every industry has experienced economic “tough times.”  One would think that this is a perfect time to explore those intangible employment benefits that may be less economically tied, but in some cases, just as beneficial. USA Today ran a front page article on Friday called “Laughing our cares […]

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Don't Smile?

A study from Michigan State University reported that customer service employees who fake smile throughout the day end up with a worse mood and withdraw from work, which affects productivity. But if the same workers focus on something positive, such as a recent vacation, it genuinely affects their mood and they withdraw less. Read the […]

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