One of my biggest challenges is trying not to get caught up in what I call Hangnail Experiences – those little annoyances that are not really that important but tend to consume us.  I experienced one of those today when I received criticism about something I did.  About an hour later, after feeling sorry for

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The General Services Administration came under fire last week for sponsoring a conference that included a mind reader and a comedian. The cost of the event was $823,000 and was described as “excessive and wasteful” by officials, including President Obama. I don’t know all the details about this particular event but as someone who is

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I recently attended a weekend conference on sales offered by the National Speakers Association (NSA). As incoming president, I attend all of the events even when the topic is not something to which I am particularly drawn. Sales is not a topic to which I’m particularly drawn. You may ask, “Ron, as an entrepreneur, why

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Some of life’s most memorable moments are not always the big events that took months to plan but are often the unexpected treasures that you discover while in the midst of an unplanned adventure. A couple of weeks ago, on the spur of the moment (even though I don’t really know what a spur has

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Ever notice how certain organizations or industries have a reputation for bad services? DMV – slow lines and bad attitudes Telemarketing – dinnerous interruptus Car dealerships – pushy and money-hungry Paparazzi – obnoxious, invasive, and ruthless And… Hospital food – tasteless and unhealthy Knowing that most of the world sees these poor services in a

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I love to read about people or organizations who come up with creative solutions to problems while taking advantage of existing resources.  An article in AARP (yes, I’m over 50) recently reported on a program started by the US Department of Veteran’s Affairs in Little Rock, Arkansas.  It’s a caregiving match program through which veterans

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